Security & Privacy

Your privacy and security is important to us at Flower Delivery, and because of that, we feel it necessary to provide this notice concerning our Security and Privacy policies. We do this so that all of our customers can feel protected and secure when using our site to purchase gifts and flower arrangements, with full knowledge of what is being done with any information you provide to us.

Information We Collect
When you set up an account with us, you will be asked to provide certain personal information to complete your registration. That information is stored within our site, for our use alone. We do not share or sell the private information given to us by our customers.

When you provide financial information to us through purchasing items from our site, its not held in storage on our system, but held in our merchant account and is secured using software platforms provided for that purpose.

How We Use Your Information
We will use the information you provide to us so that we can provide requested information and content in response to your inquiries, so that we may offer you comparable products or services from our company that match your interests. We may use your personal information at times so that we may contact you personally regarding your use of our products and services, like delivery options or order substitutions, or for updates on our Privacy policies, or any other policy that may affect you directly, or directly impact our ongoing relationship of provider and customer.

We may use the information you provide about yourself and intended recipients from time to time so that we may send all of you information about purchases, receipts, as well as future sales, promotions, programs or services that we are able to offer you in the future. We have no intention to use this information for any use other than those necessary for the promotion, security and growth of our own business. We do not sell personal information of any customer or recipient of the products we offer through our company and website.

Cookies and Web Beacons
In order to enhance your experience with our website, many of the pages contained within our site make use of Cookies. Cookies, by themselves, will not divulge any personal information that you have entered. When you create an account, however, personal information may be linked to other files in our company through those Cookies. We use Cookies to track site usage, to improve the content of our site and the offerings found there. Through Cookies, we are able to store your purchase information so that you do not need to re-enter it every time you visit.

Cookies cannot do damage to your computer through their use, and only the website utilizing those Cookies can alter or modify their use. You, as the consumer, do have the option of disabling Cookies through your web browser, as well as deleting existing Cookies on your computer. Please be aware, however, that some of the features may not function properly if you disable the use of Cookies, and you will be alerted to that should it occur during a live visit to our website.

From time to time, in order to keep our site vital and functional for our visitors, we may place Web Beacons on targeted pages within our site that receive regular traffic. This is done solely for the purpose of randomly tracking how often our site receives visitors, what they view, what items are more popular, as well as how often certain pages receive traffic as compared to others. No personal information is disclosed through the use of Web Beacons, just points of access so that we can work efficiently to improve our site for your use.
Information Sharing

We do not share any of our customer’s personal information with any other company.

Accessing and Updating Your Information
Once you have provided personal information of any kind to our company through the Flower Delivery website, you have the right to update, change or delete any of the previous information you have provided to us. This includes opting out of any elective advertising emails that you may have previously allowed us to send.

International Visitors
Please be aware that all information entered, gathered and processed on the Flower Delivery website will be transferred to and processed at our office located in Nairobi. As such, they will be subject to the privacy laws within the province our company is located within, and not subject to any other country’s privacy laws, such as the United States. Privacy policies vary throughout the world, so please be assured that all of our customers’ information held by us is protected, and that we take all necessary measures for its continued protection. By providing your personal information to us, you consent to its use in accordance to and Provincial law regarding privacy policies, including transference to third parties and local authorities.

Privacy Policy Concerning Minors
We do not, under any circumstances, willingly collect personal information from minors. If you are under 18, we specifically request that you do not submit any personal information to us.

Updates
From time to time, Flower Delivery reserves the right to make updates to any or all Privacy and Security Policies. We strive to make any changes known to our customer base, and you will be notified of any material changes in the ways we protect and secure your personal information. We encourage you to periodically review all of our policies, and if you have any concerns, we ask that you contact us directly, using the information provided on our Contact Us page

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